Privacy Policy

1. Website Use

When you visit the Earth Wolf Farms website (the “Website”), our servers automatically collect limited technical information to ensure security and optimize performance, such as:

  • Internet Protocol (IP) address
  • Device type, operating system, and browser version
  • Date and time of visits
  • Pages viewed and links clicked
  • Referring sites
  • File names and sizes requested

2. Age Verification

Because our products are intended for adults 19+, you may be asked to provide your Date of Birth (DOB) for verification. This information is used solely to confirm legal age and is not stored in our systems.

3. Purchases & Delivery

When you place an order through our Website, we collect personal details such as:

  • Name
  • Contact information (email, phone number, shipping/billing address)
  • Order history

We use this information to:

  • Process and fulfill your orders
  • Send transaction updates and delivery confirmations
  • Contact you regarding recalls, surveys, or promotional opportunities (with consent)

Payment information is processed securely through our e-commerce provider. We do not store credit card details.

At delivery, government-issued photo identification may be required to confirm age and authorize package release. IDs are verified but not recorded.

4. Newsletter & Marketing

If you sign up for the Earth Wolf Farms e-newsletter, we will collect your name, email, and DOB (for age verification). We use this information to send updates about:

  • New product releases
  • Special offers and promotions
  • Educational content about cannabis

We may use standard analytics tools (e.g., link tracking, open rate tracking) to measure the effectiveness of our communications. You may unsubscribe at any time using the unsubscribe link in our emails.

5. Customer Support

When you contact our Customer Care Team, we may collect information such as:

  • Name
  • Email address or phone number
  • Inquiry details

This allows us to respond to your questions, comments, or complaints. Calls or written inquiries may be recorded for training and quality purposes.

Cookies & Website Analytics

Our Website uses cookies to improve browsing experience and to analyze traffic patterns. Cookies may:

  • Remember user preferences
  • Track Website usage trends
  • Help us enhance functionality

You can manage or disable cookies through your browser settings. Please note some features of the Website may not work properly without cookies. For additional details on cookie use, please refer to our Cookie Policy.

How We Protect Your Information

Personal data is only retained for as long as necessary to fulfill its purpose and comply with legal obligations.

Information is safeguarded with secure systems, encrypted transmission, and restricted access to authorized personnel only.

We do not rent, sell, or trade your personal information to third parties.

Third-Party Services & Links

Our Website may include links to third-party websites or services. Earth Wolf Farms is not responsible for the privacy practices or policies of these external sites. Please review their policies before providing personal information.

Your Rights & Consent

By using our Website, purchasing products, or subscribing to communications, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

You have the right to request access to your personal information, correct inaccuracies, or withdraw consent (subject to legal or contractual restrictions).